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HR SERVICES
| Sentersoft believes that the HR processes and systems and the policies and procedures which support them are an integral part of HR strategies and are vital to the success of any
organization. Sentersoft BPO has built substantial capability in ensuring the delivery of HR
processes meeting the need of critical stakeholders of the human resource function –
employee, CHRO, CTO and the CEO. Sentersoft offers an enduring partnership aimed at
providing an enriching experience for all key customers. |
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Every high performance organization needs to build and nurture its past, present and future
employment relationships. Successful companies aim to reinforce the psychological contract at
every touch point to ensure employees are engaged in the organization. Sentersoft BPO aims
to provide a delightful employee experience by applying cutting edge know-how of HR,
communication practices and technology.
Human resource administration contributes typically 1-3% of the total direct cost incurred by
the organization. But in people-intensive operations, a substantial portion of the direct cost is
under payroll. This is the amount the organization spends to ensure that value is added to
every other spend item. In this context it is extremely important that the time an employee or
manager spends on administrative aspects like leave of absence, W4, address change etc. be
minimized. Our factory approach to HR services design ensures people-independent delivery
of Lean HR processes with high levels of repeatability. This results in scalable, flexible
solutions for our customers.
Each client has a unique structure and a different set of challenges. Sentersoft BPO aims at a
client-centric delivery model to provide the most suitable solution for each of our clients. Our
consultants and practitioners will work with you to design a customized, flexible solution that
will enable you to achieve the HR strategy that best blends with your organizational culture.
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