MEDICAL BILLING If you are a healthcare service provider, a medical billing company or an insurance company, Sentersoft Technologies can perform your medical billing services by using your existing process and software. What are the billing software applications that you work on? Sentersoft Technologies has experience with all popular billing software applications, like Medic, Medics II, Medisoft, Lytec, IDX, Practice Admin and GE Centricity. However, if you're using software that we haven't used before, we have a dedicated training and transition team that will train our team on your software and ensure that they are proficient with it. This means that you can transfer your entire medical billing process offshore, with no changes to your current process. How can I ensure a smooth transition of my process offshore? At Sentersoft Technologies, we use HIPAA compliant VPN (Virtual Private Networks) to access your systems. Our staff will perform the medical billing functions on your systems, exactly the way they used to be done, the only difference being that they would be physically in our facility. This means that all your processes and reports remain exactly the same. What is your track record? Sentersoft Technologies was born at the start of the outsourcing phenomenon and we were the pioneers of outsourcing in India. We have now grown to people in the Healthcare segment alone! We have many long-term customers mostly from the US and the UK . These include medical billing firms, hospitals and international customers. How can outsourcing medical billing to India help my business? Outsourcing your medical billing to Sentersoft Technologies will give you 100% accuracy in record turnaround time. In fact, using our medical billing services can actually increase your revenue by upto 20%! Read more about our Impact Analysis Software. What medical billing services do you offer? At Sentersoft Technologies, we offer a variety of medical billing services like: Patient Demographics Entry: This would include Patient's Name, Present Address, City, State, Zip Code, Social Security Number, Employer Details, Insurance Details like Primary, Secondary and Tertiary, and guarantor information. Charge Entry: This would include entering details like Date of Service, Referring Physician, Ordering Physician, Place of Service, Type of Service, CPT Codes, ICD Codes, Modifiers, Authorization or Referral Details and Co-pay Details. Payment Entry or Charge Posting: The following details from the EOB are keyed in- Patient Account Number / Patient Control Number, Patient Name, Date of Service, Procedure Code, Billed Amount , Allowed Amount, Adjusted Amount, Paid Amount, Deductibles and Denial Details. Accounts Receivable and Claims Follow-up   Denials/rejections analysis, re-billing Systemic A/R projects, re-billing Insurance Follow Up Collection Agency Reporting Payment Posting and Reconciliation What is the process you follow while working with claims?   Here's what we do: We access scanned images (Patient Information, Super bills and EOB) from Secure FTP OR log into the client system via VPN Total transactions are recorded by the FTE on posting the demographics and charges Files are transferred for Quality Check What makes you different from other companies? One of the secrets to our success is that we understand our client needs via effective communication. To test us, contact us right away with your medical billing outsourcing requirements. Medical Billing Process at Sentersoft Technologies This is a simple outline of how the medical billing process will be carried out once the outsourcing relationship begins. Global customers may also have queries about security issues and other concerns. This article attempts to address some of these concerns. Sentersoft Technologies Medical Billing Process To start off the process, you must dedicate a system with access to file downloading and spreadsheet maintenance. Key Features and Benefits   Competitive Pricing   Exceptional Quality   High Data Security   Internal Audit   High Data Accuracy   Enhanced Risk Management   Pragmatic and Flexible Approach   Integration of Medical Billing with the core EMR And Charge Capture Systems   Enables Automated Claims Generation   Electronic Submission of Medical Claims   Capable of handling a wide variety of customized processes Quality at Sentersoft Technologies   Our medical billing team follows strict quality control standards. The quality assurance team reviews all claims before submission A billing and coding claims review log is maintained A monthly billing review is conducted. Security With this billing system, confidentiality is maintained throughout. Employees are only given permission to access required files and folders, thus maintaining the confidentiality of customers and patient data. Another important feature is that Indian companies have the capacity to replicate your processes and procedures. This means that you do not have to change anything in the office. Indian companies follow a systematic process of backing up all the data which is received from your office as well as all the internal data and communication.

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